Refund policy

Returns and Refund Policy
We accept returns within 14 days of delivery for unused items in their original packaging.
Items made to order or customized cannot be returned unless defective.
To start a return, contact us via WhatsApp or email with your order number.
Refunds are issued after the item is received and inspected.
Cash on Delivery orders are refunded by bank transfer within 7-10 business days.

Return Policy

Thank you for purchasing from AWAR HOME.

We offer a full money-back guarantee on all purchases made on our website. If you are not satisfied with your product, you can request a refund within 14 days of receiving your order — the product must be unused and in its original packaging.

After the 14-day period, no refunds or exchanges will be accepted. We encourage customers to inspect their orders upon delivery.

Please note: AWAR HOME products are handmade from natural wood. You may expect slight differences in grain and color shade between pieces, as each item is unique. We guarantee the highest quality with great attention to detail.

Customized (engraved) products cannot be returned unless delivered defective or damaged.

Return shipping costs are the customer's responsibility and will be deducted from the refund amount, except in cases where the item arrived defective or damaged.

If you have any questions or would like to request a refund, contact us on WhatsApp: 01212262874 or email: awarhome.eg@gmail.com.

Return Policy

Thank you for purchasing from AWAR HOME.

We offer a full money-back guarantee on all purchases made on our website. If you are not satisfied with your product, you can request a refund within 14 days of receiving your order — the product must be unused and in its original packaging.

After the 14-day period, no refunds or exchanges will be accepted. We encourage customers to inspect their orders upon delivery.

Please note: AWAR HOME products are handmade from natural wood. You may expect slight differences in grain and color shade between pieces, as each item is unique. We guarantee the highest quality with great attention to detail.

Customized (engraved) products cannot be returned unless delivered defective or damaged.

Return shipping costs are the customer's responsibility and will be deducted from the refund amount, except in cases where the item arrived defective or damaged.

If you have any questions or would like to request a refund, contact us on WhatsApp: 01212262874 or email: awarhome.eg@gmail.com.